Terms of service
Last updated: January 31, 2026
These Terms of Service (“Terms”) govern your use of the Astiraè website and online store (the “Site”) and any purchases made through it. By accessing our Site or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use the Site.
1. Eligibility
By using this Site or placing an order, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding contract under applicable law.
2. Intellectual Property
All content on this Site, including but not limited to text, images, graphics, logos, designs, product names, and layouts, is the property of Astiraè or its licensors and is protected by intellectual property laws.
You may view, download, or print portions of the Site for personal, non-commercial use only. Any reproduction, distribution, or commercial use without written permission is strictly prohibited.
3. Use of the Website
You agree not to use the Site in any way that:
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Is unlawful, fraudulent, or misleading
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Infringes on intellectual property rights
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Disrupts or damages the Site or its functionality
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Attempts unauthorized access to systems or data
We reserve the right to restrict or terminate access to the Site if these Terms are violated.
4. Product Information & Availability
We make every effort to display product descriptions, pricing, and availability accurately. However, errors may occur.
Astiraè reserves the right to:
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Correct pricing or content errors
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Modify or discontinue products without prior notice
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Refuse or cancel orders if information is inaccurate
5. Pricing & Taxes
For orders shipped within the United Arab Emirates, VAT is covered by Astiraè, and you will not be required to pay any additional VAT charges at delivery.
For orders shipped outside the United Arab Emirates, customers are responsible for any applicable VAT, customs duties, clearance fees, or other governmental charges imposed by the destination country.
Unless otherwise stated, all prices displayed on the Site are exclusive of VAT, customs duties, and any applicable governmental charges. These fees, if applicable, are the responsibility of the customer and may be collected upon delivery by local authorities or carriers.
6. Payments
Payments are processed securely through third-party payment providers. By placing an order, you authorize us to charge your selected payment method for the total order amount.
Orders are confirmed only after successful payment authorization.
7. Shipping & Delivery
We aim to deliver orders within the estimated timeframes provided at checkout. However, delivery times are estimates only and delays may occur due to circumstances beyond our control.
Astiraè shall not be held liable for delays in delivery.
Please refer to our Shipping Policy for full details.
8. Returns & Refunds
Due to the nature of our products, returns or exchanges are not accepted, except in cases where an incorrect or damaged item is received.
Please refer to our Return & Refund Policy for full details.
9. Personal Care Disclaimer
Our products are intended for cosmetic and personal care use only. Results may vary from person to person.
Astiraè products are not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a qualified professional before use if you have sensitivities or concerns.
10. Limitation of Liability
To the maximum extent permitted by law, Astiraè shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on the Site. Continued use of the Site constitutes acceptance of the revised Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the UAE.
13. Contact Us
If you have any questions about these Terms, please contact us at: